Privacy Policy of Giant Panda Limited

Giant Panda Limited

Privacy Policy

This website is owned and administered by Giant Panda Limited (“GPL” or “we”). This notice describes GPLs’ use of your data.

The primary purpose of this website is to be a resource and business tool to help inform you about GPL’s services. The website uses log files to collect general information to be used for analysing the performance of the various website pages. The information collected by log files include internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time, referring and exit pages, and the number of clicks. This information is not linked to any personally identifiable information.

Further this Privacy Notice describes how we collect, use, share and safeguard personal information, provided to us when you file out website forms as a potential customer, or choose to work with us as a customer.

We would like to emphasize that we take the protection of your privacy and your personal data very seriously and that we process your data in accordance with applicable data protection law.

What data do we collect?

We collect and process personal data about you when you interact with us as a customer or potential customer. This includes:

  • your name, or personal identity;
  • location;
  • phone number;
  • email address;
  • contact or marketing preferences (including any consents you have given us);
  • employment background;
  • demographics;
  • experiences with our services and products; and
  • information related to the browser or device you use to access our website.

For what purposes do we use your data?

We process this personal data for the following purposes:

  • To understand better your needs and interests and to provide you with better services. Once you choose to provide us with personal information, it will be used to support your customer relationship with GPL.
  • To establish and fulfill a contract with you. This may include verifying your identity, taking payments, communicating with you, providing customer services, and arranging the delivery of products, goods or services.
  • As required by GPL to enable our business and pursue our legitimate interests, in particular, we use your data for the following further purposes:
    • we will use your information to provide services you have requested, and respond to any comments or complaints you may send us;
    • we monitor use of our services, and may use your information to help us monitor, improve and protect our content, services and website;
    • we may use information you provide to personalise our services for you;
    • we may monitor any customer account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law; and
    • we may use your information to invite you to take part in market research.
  • Compliance with applicable laws and protection of GPL’s legitimate business interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal processes).

In addition, we may send you direct marketing communications in relation to our relevant services, or other services provided by us, our affiliates and carefully selected partners. Where required, these will be sent where you have given your consent (where permissible). Where you have been given an opportunity to opt out, you will be able to opt-out of electronic direct marketing by following the instructions in the communication.

Who will we share this data with?

We may share your personal data with third parties, e.g. subcontractors of GPL, as necessary to provide services to you for the internal operations of GPL. GPL will not sell, rent, or lease, your personal information to others.

Personal data may also be shared with third party service providers, who will process it on behalf of GPL for the purposes above. Such third parties include, but are not limited to, credit checking, identity checking etc.

In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.

Where will we send your data?

Personal information provided to GPL may be transferred across state and country borders for the purposes of data consolidation, storage and simplified information management. Non-personal information gathered from GPL’s website is aggregated for reporting about usability, performance and effectiveness. It is used to improve the customer experience and the usability and content of the website and of the services GPL provides.

How do you protect my data?

GPL takes all technical and organizational measures required by law for the protection of your data in accordance with the current, general state of the art in technology, especially to protect the data against loss, falsification or access by unauthorized third persons.

We strive to maintain our high standards of security, however the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website. Any transmission is at your own risk. Once we have received your personal data we will use strict procedures and security features to prevent unauthorised access.

What rights do you have in relation to your data?

You may be entitled to ask GPL for a copy of your information, to correct it, erase or restrict its processing. You may also have rights to object to some processing activities, such as the profiling we may perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent. These rights may be limited in some situations, for example, where we can demonstrate that we have a legal requirement to process your data. In some instances, this may mean that we are able to retain data even if you withdraw your consent.

Where we require personal data to comply with legal or contractual obligations, then provision of such data is mandatory, if such data is not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In all other cases, provision of requested personal data is optional.

Should you have any concerns about how we process your data, or would like to opt out of marketing, you can get in touch via the contact information provided below.

In the event you have unresolved concerns, you also have the right to complain to the data protection authority.

How long will you retain my data?

Where you are a customer, GPL will keep your information for the duration of any contractual relationship you have with us, and, to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes set out in this notice. Laws may require GPL to hold certain information for specific periods. In other cases, GPL may retain data for an appropriate period after any relationship with you ends to protect itself from legal claims, or to administer its business.

Links to Non-GPL Websites

Our website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the GPL website. We do not control those websites or their privacy policies or practices, which may differ from ours. The personal information you choose to provide to any third parties through their websites is not covered by this Privacy Notice. We encourage you to review the privacy policies of companies and websites before submitting any personal information to them.

Changes to this Privacy Notice

GPL may change this Privacy Notice at any time. Each time we change this Privacy Notice, we will post the changes in a revised Privacy Notice as it appears on our website.

Should you have any questions about your data

The data controller for this processing is the GPL entity with which you have a relationship.

We value your opinions. If you have comments or questions about this Privacy Notice, please send them to admin@giantpanda.ie.